How to Become a Patient Access Representative in Oregon

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A patient access representative works in a hospital or clinical setting and is responsible for administrative work.

This includes contacting patients and insurance and making appointments.

They generally work at the front desk and will be the first line of contact between patients and the facility.

To become a patient access representative in Oregon, you’ll need to know specific information.

Below, we’ve crafted a guide on how to become a patient access representative in Oregon. Keep reading for more information.

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Steps to Become a Patient Access Representative in Oregon

A patient access representative in Oregon will require some work.

While each state has its own requirements, you will still need to pass some basic standards.

Below, we’ve made a step-by-step guide that can help boost your chances of becoming a patient access representative in Oregon.

Step 1: Get a GED or High School Diploma

The first step to becoming a patient access representative is getting your high school diploma or a GED.

All applicants must have these to become a patient access representative.

You will immediately be turned away from the position if you don’t.

Step 2: Get Relevant Job Experience

Becoming a patient access representative might seem difficult at first.

However, the job requires some skills that other jobs might teach.

This includes any experience working with data management, customer service, or administrative type of work.

You’re a good fit for the job if you already know these areas.

If not, you should apply to some of these positions and gain the required skills to help you become a patient access representative.

Step 3: Meet State & Organization Requirements

Understand that each job that you apply for will have different requirements.

A patient access representative position is not “one glove fits all.”

Instead, the work might require that you have specific training or skills before applying.

For example, if you’re working at a skin care clinic, you will have to be knowledgeable about the terminology used.

Step 4: Get a Certificate

While not all states require that you get certified, it’s a good way to help demonstrate your proficiency in the job.

The accrediting body for patient access representatives is the National Association of Healthcare Access Management (NAHAM).

Programs that follow their guidelines tend to be acceptable in all states.

Certificates such as The Certified Healthcare Access Associate (CHAA) certificate are good ways to boost your application.

Step 5: Gain Connections & Network

In the healthcare industry, it’s important to have connections.

A hospital has many open positions, and volunteering can help you get close to those working in patient access representative positions.

Talking with staff about their job, viewing how they do their work, and making connections can help boost your chances of getting the job.

Step 6: Get Your Resume Cleaned Up

A messy resume is one way you can reduce your chances of getting the job.

As a patient access representative, you must be organized and put together.

A resume that doesn’t reflect that will end up on the back shelf.

Try and also tailor your resume with relevant job experience and skills.

Step 7: Practice Interviews

A patient access representative should have good communication and interpersonal skills.

Practice talking politely, communicating efficiently, and also being respectful.

These are all skills you will need when handling patients.

In addition, make sure to understand the organization’s mission, what skills they are looking for, and relevant terminology.

Step 8: Interview

The last step you will need to take is to complete an interview.

Doing well during the interview process is crucial to being hired.

All applicants should wear appropriate business casual attire while looking professional yet friendly.

Ensure you demonstrate your understanding of the company, its functions, and why you’d be a good fit for the job.

Also, follow up with your recruiter after the interview, as it demonstrates that you have good communication skills.

Schools in Oregon

Unlike other areas, Oregon doesn’t require that you have a certificate program.

However, taking a certificate program shows that you are trained and can complete the job at an entry-level.

If you lack experience on your resume, getting a certificate can help balance that out.

Portland Community CollegePortland Community College

Portland Community College offers a Patient Access Specialist certificate and training.

Here, you will learn skills and knowledge relevant to the industry.

After completing the paid training, you will also become prepared to take the CMAA or CEHRS certificate exams.

Length of Program

The college enables students to take the training course for at least two months.

However, the standard time for students to complete the training is three terms.

Portland Community College has three semesters, or terms, each year.

So, the training will take around one to one and a half years to complete.

Course Cost

Tuition for the class will come to a total of $1,598, excluding any class materials.

You will be required to get the Medical Terminology Online textbook for $249.

You might also need extra books required for the class, which can add up.

There is also no financial student aid for this coursework, as it is not a degree program.

Course Overview

The course consists of three online classes that are instructor-facilitated.

The courses will teach you everything you’d need to know to pass the Certified Healthcare Admissions Associate (CHAA) exam.

The three courses included are the Medical Terminology Online, Patient Access Specialist I, and Patient Access Specialist II classes.

Students will learn about patient identification practices, patient safety, and customer service skills to better understand what you’ll be learning.

They will also learn regulations for accountable care, patient satisfaction, and health insurance information.

Patient Access Representative Schools in Oregon – Summary Table

Top 1 Schools in Oregon

School NameAddress
Portland Community College12000 SW 49th Avenue. Portland, or 97219-7132, USA


The average annual salary for a senior patient access representative in Oregon is $50,663.

On the lower end, the salary will be $46,101.

On the higher end, the salary will be $56,630.

Of course, this highly depends on your position, training, and prior job experience.

Annual Salary Range:

Average Salary of Patient Access Representatives in Oregon

City NameSalary
* Salary information last updated 2024

Regional Salary in Oregon

RegionEmployedAvg. Annual SalaryAvg. Hourly PayTop 10% Annual SalaryBottom 10% Annual Salary
Bend-Redmond, OR110$49,580$23.84$61,460$37,730
Corvallis, OR100$59,920$28.81$77,970$42,340
Eugene, OR260$56,770$27.3$82,240$36,080
Grants Pass, OR40$51,990$25$63,840$34,660
Medford, OR130$45,940$22.09$60,480$36,400
Portland-Vancouver-Hillsboro, OR-WA1,250$56,980$27.39$81,980$39,420
Salem, OR220$50,180$24.13$67,670$37,550
* Salary information based on the May 2022 Occupational Employment Statistics (OES) Survey for Medical Records Specialists, OCC Code 29-2072, BLS.
* Employment conditions in your area may vary.

Frequently Asked Questions

Is being a patient access representative difficult in Oregon?

No matter where you work, being a patient access representative is challenging.

You are essentially the first line of contact between patients and the hospital.

Therefore, you will have to have exceptional people skills while remaining friendly, accurate, and polite.

Being able to explain technical terms and communicate with insurance is also key.

What do patient access representatives need to wear in Oregon?

In Oregon, most hospitals and clinical settings require that you wear scrubs.

While other states might allow business casual, Oregon is a bit stricter with its rules.

Of course, the final say is up to the business you work with.

But in general, you will be expected to wear scrubs.

What is the highest-paying city for patient access representatives in Oregon?

The highest-paying city located in Oregon is Portland.

Aside from that, there is also Williams and Salem, which also pay decently well.

Of course, position and experience also matter.

These are just the cities that tend to have the highest starting pay.

Are there many job openings for patient access representatives in Oregon?

There is a moderate number of openings for patient access representatives in Oregon.

However, other states tend to see a higher demand.

If you want to relocate to Oregon, you might have difficulty finding an opening quickly.

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