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- What is a Patient Access Representative?
- Steps to Become a Patient Access Representative in Wisconsin
- Schools in State
- Patient Access Representative Schools in Wisconsin – Summary Table
- Salary
- Frequently Asked Questions
- What is the career outlook for patient access representatives in Wisconsin?
- What industries hire patient access representatives in Wisconsin?
- How can I become a patient access representative in Wisconsin?
- Why do I need to complete medical assistant training to become a patient access representative in Wisconsin?
What is a Patient Access Representative?
Patient Access Representatives are front-line medical employees.
They carry out administrative tasks for patients that help them prepare for doctor’s appointments, medical procedures, and medical testing in doctor’s offices, hospitals, clinics, and urgent care environments.
They may also help register patients using paper and electronic record-keeping systems that make it easier for patients to visit their medical providers for scheduled appointments, laboratory testing, and in cases of emergency.
Patient Access Representative Job Duties
The job duties of patient access representatives can include administrative front-office support, back-office support, and general patient care.
Below are examples of job duties for medical records specialists and patient care representatives in Wisconsin.
- Greeting patients and visitors of doctor’s offices, hospitals, and medical clinics with a warm and welcoming attitude.
- Collecting and verifying important patient data for medical histories and insurance billing purposes.
- Registering patients using the latest Electronic Health Records technology (EHR).
- Updating patient portals, electronic medical records, and patient billing accounts using the latest EHR systems in medical facilities and allied healthcare offices.
What is the Career Outlook for Patient Access Representatives?
The US Bureau of Labor Statistics says that the career outlook for patient access technicians is sunny and bright.
They anticipate the need for skilled representatives will grow by at least 11 percent by 2030.
Steps to Become a Patient Access Representative in Wisconsin
- High School Diploma: Most medical assistant jobs and programs require allied healthcare candidates to have a high school diploma.
- Medical Assistant Training: Students will need formal medical assistant training after getting a high school diploma or equivalent.
- Wisconsin State Certification: Patient access representatives who want to earn more and excel in their field will go on to complete certification.
- Hands-on Experience
Schools in State
Gateway Technical College
About the School
Gateway Technical College in Wisconsin prepares medical assistant students who want to become patient access representatives to earn their medical assistant technical diploma.
Their program operates in a hands-on learning environment where students practice real-life medical records management and patient access duties like they will when working in hospitals and other clinical settings.
Courses Offered
- Phlebotomy
- Electronic Records Management
- Medical Assistant Admin Procedures
- Medical Office Insurance and Finance
- Digital Literacy for Healthcare
Contact Information
Address: 3520 30th Ave, Kenosha, Wisconsin – 53144
Website: https://www.gtc.edu/programs/technical-diplomas/medical-assistant
Phone: 1-800-247-7122
Southwest Wisconsin Technical College
About the School
Southwest Wisconsin Technical College offers a medical assistant technical diploma for allied healthcare students on a patient access representative track.
Students accepted into this program learn about hands-on patient care for vital signs, the administrative tasks for registering patients, and medical records management.
Courses Offered
- Med Office Insurance and Finance
- Medical Law, Ethics, and Professionalism
- Medical Assistant Practicum
- Contemporary Health Care Practices
- Pharmacology for Allied Health Professionals
Contact Information
Address: 1800 Bronson Blvd, Fennimore, Wisconsin – 53809
Website: https://www.swtc.edu/academics/programs/health-occupations/medical-assistant
Phone: 608-822-2523
Madison Area Technical College
About the School
Madison Area Technical College offers a medical assistant program that prepares allied healthcare students for careers as Wisconsin patient access representatives and medical records specialists.
Their program trains students on the basics of patient registration and medical records management, and students who complete it will earn a technical diploma in medical assisting.
Courses Offered
- Medical Assistant Administrative Assistant
- Human Body in Health and Disease
- Medical Assistant Clinical Procedures
- Exam Room Procedures
- Pharmacology for Allied Health
Contact Information
Address: 1701 Wright Street, Madison, Wisconsin – 53704
Website: https://madisoncollege.edu/academics/programs/medical-assistant
Phone: 608-246-6100
Blackhawk Technical College
About the School
Blackhawk Technical College offers the medical assistant technical diploma as a part of its curriculum for students enrolled in their health sciences program.
As a result, most students can complete their 32-credit-hour program in just under a year.
This hybrid-capable program blends hands-on learning, laboratory skills, and online learning options to make it easier for students to complete the program within one year.
Courses Offered
- Front Desk Procedures
- Laboratory Procedures
- Exam Room Practicum
- Medical Billing and Insurance
- Vital Signs for Patient Care
Contact Information
Address: 6004 S County Road G, Janesville, Wisconsin – 53546
Website: https://www.blackhawk.edu/Programs-Classes/Explore-Programs/Program-Detail/program/Medical-Assistant
Phone: 608-758-6900
Waukesha County Technical College
About the School
Waukesha County Technical College offers both a certificate program and a medical assistant diploma program for students to learn the basics of patient access representative duties in about one year.
In addition, they offer day, evening, online, and hybrid programs for students at least twice per year.
In this hybrid allied health program, students learn front desk and patient care procedures like phlebotomy and taking patient vital signs.
Courses Offered
- Digital Literacy Healthcare
- Medical Terminology
- Contemporary Healthcare Practices
- Pharmacology for Allied Health
- Medical Assistant Lab Procedures
Contact Information
Address: 800 Main Street, Pewaukee, Wisconsin – 53072
Website: https://www.wctc.edu/academics/programs/medical-assistant/index.php
Phone: 262-691-5566
Patient Access Representative Schools in Wisconsin – Summary Table
Top 5 Schools in Wisconsin
| School Name | Address |
|---|---|
| Gateway Technical College | 3520 30th Ave, Kenosha, Wisconsin - 53144 |
| Southwest Wisconsin Technical College | 1800 Bronson Blvd, Fennimore, Wisconsin - 53809 |
| Madison Area Technical College | 1701 Wright Street, Madison, Wisconsin - 53704 |
| Blackhawk Technical College | Blackhawk Technical College |
| Waukesha County Technical College | 800 Main Street, Pewaukee, Wisconsin - 53072 |
Salary
Salary.com lists the average salary for Senior Patient Access Representatives in the US falls between $45,000 – $56,000 annually.
Patient Access Representative salaries can be affected by education, work location, years of experience, and professional certification.
Annual Salary Range:Average Salary of Patient Access Representatives in Wisconsin
| City Name | Salary |
|---|---|
| Milwaukee | $33,668 |
| Madison | $33,333 |
| Green Bay | $32,643 |
| Kenosha | $33,420 |
| Racine | $33,420 |
| Appleton | $32,641 |
| Waukesha | $33,541 |
| Oshkosh | $32,430 |
| Eau Claire | $32,568 |
| West Bend | $33,396 |
Regional Salary in Wisconsin
| Region | Employed | Avg. Annual Salary | Avg. Hourly Pay | Top 10% Annual Salary | Bottom 10% Annual Salary |
|---|---|---|---|---|---|
| Appleton, WI | 110 | $54,190 | $26.06 | $65,100 | $40,450 |
| Eau Claire, WI | 140 | $54,010 | $25.97 | $73,050 | $38,310 |
| Green Bay, WI | 470 | $42,480 | $20.42 | $61,140 | $35,340 |
| Janesville-Beloit, WI | 120 | $53,020 | $25.49 | $60,970 | $45,470 |
| La Crosse-Onalaska, WI-MN | 180 | $50,430 | $24.25 | $60,030 | $35,360 |
| Madison, WI | 590 | $55,430 | $26.65 | $74,010 | $36,750 |
| Milwaukee-Waukesha-West Allis, WI | 1,340 | $53,420 | $25.68 | $66,260 | $36,820 |
| Oshkosh-Neenah, WI | 120 | $54,050 | $25.99 | $71,570 | $45,860 |
| Sheboygan, WI | 60 | $54,620 | $26.26 | $71,330 | $39,760 |
| Wausau, WI | 90 | $52,700 | $25.34 | $67,560 | $39,050 |
* Employment conditions in your area may vary.
Frequently Asked Questions
What is the career outlook for patient access representatives in Wisconsin?
The BLS in the United States says that the outlook for patient access representatives in Wisconsin and the US is excellent.
They anticipate a steady growth rate in the field of between 7-11 percent by 2030.
What industries hire patient access representatives in Wisconsin?
Patient access representatives work in doctor’s offices, hospitals, urgent care clinics, podiatry offices, medical spas, and more.
How can I become a patient access representative in Wisconsin?
Contact a Wisconsin area college or university to learn how to become a patient access representative in WI.
Why do I need to complete medical assistant training to become a patient access representative in Wisconsin?
Patient access representatives are critical members of medical staff who handle sensitive patient information.
Therefore, training in the front office, back office, and patient care is recommended for success in this field.
